Gem Travel prides itself for ensuring exceptional exclusive handling of airport assistance services.
Gem Travel reputation is second to none in offering professional airport assistance to travelers securing personalized services ensuring hassle-free trip concept.
Gem Travel regular clients are entitled to enjoy best exclusive airport handling to start successful trip or safe return home.
Gem Travel excellent business relations with airlines always facilitate airport procedures and ensure smooth boarding for clients guaranteeing avoidance of unpleasant surprises (e.g. overbooking, downgrading, sudden change of aircraft type, delays and subsequent misconnection of connecting flights,….etc.)
Pre-flight check-in procedures secured by Gem Travel in preparation of boarding passes and facilitating procedures for Top Management and VIP on tight-time schedules.
[Meet Services] Assistance in obtaining Egyptian entry visas for visitors and large groups upon arrival to Egypt, subject to valid regulations and procedures.
Tracking of mishandled/lost luggage with airlines and airport authorities, by following up on lodged claims to recover delayed luggage or ensure adequate settlements due to traveler.
VIP airport meet-and-greet services including "Executive Lounge"-"VIP Lounge" services.
Airport Authorities Exclusive Services, imposed by Minister’s decree, are also available under close supervision of Gem Travel team to deliver proper services.
Gem Travel declines any responsibility in case of travelers’ breach of security or customs rules and regulations, which is considered totally the entire responsibility of each individual traveler.