Individual Travelers 10 persons or less


10 % of total bill must be paid by credit card upon reservation confirmation as a Reservation Guarantee + the 5 % Bank commission, GEM will not charge this amount from your credit card unless there is a cancellation or the client does no show up.

Except peak period from 22/12 till 07/01 & Eastern holidays must be revised with your tour operator upon confirmation of your reservation by correspondence.

The invoice payment will be 100 % in Cash In USD$, GBP or Euro upon arrival to Egypt & GEM will give you back your credit card payment form of guarantee & an official document from GEM to assure that GEM did not charge any amount from your credit card once payment has been collected.

CANCELLATION POLICY:

Individual Travelers
20 days before arrival date no cancellation fees.
19 days before arrival date 10% of total bill will be charged as cancellation fees from your credit card.
Except peak period from 22/12 till 07/01 & Eastern holidays must be revised with your tour operator upon confirmation of your reservation by correspondence.
Groups
30 days before arrival date no cancellation fees.
29 days before arrival date 25% of total bill will be charged as cancellation fees.
15 days before arrival date 50% of total bill will be charged as cancellation fees.
100 % will be charged as a cancellation fees in case of no show.



CANCELLATION POLICY FOR TRAIN TICKETS:

48 hours prior to train departure no cancellation fee.
Less than 48 hours prior to departure a no refund policy applies.
All Confirmation and Cancellation MUST BE IN WRITING